Privacy Policy
Our Privacy Policy
ZDL Group Limited is committed to protecting your privacy during your visits to the ZDL Group website and recognises its responsibility to maintain the confidentiality of the information you provide to us at all times.
This Privacy Statement explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we handle that data and protect it.
We want to ensure that you are fully informed about your rights as an individual as well as how ZDL Group uses your data.
We hope the following sections will answer any questions you have but if not, please do get in touch with us on:
- + 44(0)207 979 2067
- [email protected]
Information about our use of cookies
A cookie is a piece of information that is held on the hard drive of your computer which records how you have used a website. We use cookies to identify sources of traffic as well as improve user experience through such methods as analyzing user behavior to enhance site navigation.
Information we collect when you visit this website
In order to fulfil our contractual obligations, we will collect the following personal information:
- your name;
- your contact details:, telephone number and email address;
- your company
Our Website and Portals are not intended for children and we do not knowingly collect data relating to children.
How we use this information
We use information held about you in the following ways:
- to provide you with information about our services and events which may be of interest to you or your organisation;
- to notify you about changes to our services and events;
- as part of our efforts to keep our site (customer portal) safe and secure
Who do we share your information with?
We share your personal information only with relevant personnel within our organisation. We do not as a practice share your personal information with other organisations.
However, we will disclose your personal information when we are required to do so for legal or regulatory purposes, or as part of legal proceedings.
How long do we retain your data?
We will not keep your personal information any longer than is necessary. To achieve this, ZDL Group work to a minimum standard of retaining data for a period of 7 years (plus a 90 day period to cover backup of data). These periods are reflected in our company policies on information security and data protection. ZDL Group will not store or process your personal data in a manner that contravenes your individual rights.
Security & Data Storage
We will proactively take all steps necessary to ensure that your data is treated securely and in accordance with this privacy statement and our Information Security Management System policy.
Strict security procedures are followed in the storage and disclosure of your personal information.
When we request personal information online, we ensure that your browser encrypts it. The strongest available encryption under the industry standard technology, called TLS (Transport Layer Security) is applied. The same technology is used for personal information sent back to your browser from the ZDL Group website. Any personal information which you agreed to share with is forwarded only to a restricted number of internal personnel with a marketing role. We have strict internal controls to protect your personal data from unauthorised access which we regularly review and update as needed.
Your Rights
We rely on your consent to send information to you.
If we intend to use your data for additional purposes or if we intend to disclose your information to any third party for such purposes we will inform you directly and obtain your explicit consent before taking such action. You can exercise your rights at any time by contacting [email protected].
Access to and Correction of Information
You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. When you request this information, we will ask for confirmation of identity before we disclose any personal information to an individual making a request for such information. To submit such a request email:
Right to be Forgotten
You have the right to request erasure of the personal information that we hold about. When you request this information, we will ask for confirmation of identity before fulfilling the request. To submit such a request email:
Changes to our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Contact Us Information
If you have any questions about this privacy policy, please contact us by email: